MX Ideas and Knowledge Base

Share your product and service ideas and access Knowledge base articles.

What are the different user roles that can be assigned in MX Access?

Administrators are able to assign several different roles to their organization's users in MX Access.


Administrators can assign the following user roles:





Clinical User

Search and View Patient Records

Provider Portal


Front Desk

Search for patients, but not able to view records. Have Opt In abilities to assist with opting patients out/in of the MX HIE at the patient’s direction.

Provider Portal



Create & manage user accounts.

Provider Portal


Opt-in Manager

Has the same rights as the front desk person, but can also access patient records.

Provider Portal


Mimic User A technical support role that allows a user to mimic another user to verify permissions. Provider Portal

Note: A single user can play multiple roles.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Feb 15 2018
  • Published
  • Attach files