It’s easy to update a patient notification to reflect their progress. These updates are only visible to the other patient panel users on your shared MX Notify account. Changing the status of a notification helps your care managers proactively track the progress of a patient's follow-up status.
1) To change the status of notifications, look for the three buttons located at the top right of each notification summary. Each circle represents a different status:
2) There are also three different tabs located above your notification list, each corresponding to the appropriate notification status.
3) When a user changes the status of any notification, the activity is automatically recorded in the Status Log located below the Most Recent Event section. All users within your organizations who have access to Notify will see the same status log.