MX Ideas and Knowledge Base
Share your product and service ideas and access Knowledge base articles.
Share your product and service ideas and access Knowledge base articles.
Share your product and service ideas and access Knowledge base articles.
Q: Why do I see a “User Experience” prompt in the MX Platform?
A: The MX Platform now includes an automated survey that will ask you to rate your overall satisfaction with the MX Platform.
Q: How often will I be asked to rate my satisfaction?
A: You will be prompted to rate your user satisfaction once every 90 days.
Q: How do I rate my user satisfaction?
A: To rate your satisfaction, select a number from 1, not at all likely, to 10, extremely likely, and select submit.
Q: Am I required to submit a user experience score?
A: You are not required to submit a user experience score. To bypass the survey and be brought to the homepage, click on “Skip Survey.”
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